| |
| |
Order
questions
click here |
| |
Returns,
click here |
| |
Technical
lighting & Product questions click
here |
| |
Price
Requests: click here (use
for items not listed on elights.com) |
| |
Quote
Requests: (over $400) click here |
| |
Web
Site Issues: webmaster@elights.com |
| |
Advertising
& Sales: sales@elights.com |
| |
If
you have difficulty emailing us using the above email addresses
contact us using one of the methods below or
email us here. |
Your
order will be processed the fastest when paying by
Credit Card or PayPal |
Payment
Options - We accept the following payment
methods:
|
| 1.
|
Visa,
Mastercard, American Express, Diner's Club & Discover
via Yahoo's
secure online ordering |
| 2. |
PayPal |
| |
You
must have a PayPal account to use this option. If you do not
have a PayPal account, click
here to sign up. |
| |
Select
the "PayPal" option under payment methods on the order form |
| |
Send
payment for the total amount to pay@e-lights.com |
| 3. |
Certified
Check or Money Order - your
order will be processed within 24 hours of receipt of payment |
| |
When
you are ready to check out, select the "Check or Money Order"
option under payment methods on the order form |
| |
Enter
your check or money order# on the order form |
| |
Mail
your check or money order with a copy of your order immediately
to: |
| |
eLights.com
119 Rockland Center #305
Nanuet, NY 10954-2964 |
| |
Your
order will be processed upon receipt of your Certified Check
or Money Order |
| 4. |
Personal
Check -
Your order WILL NOT SHIP UNTIL YOUR CHECK CLEARS. This
typically takes 5 -7 business days after receipt of check. |
| |
When
you are ready to check out, select the "Check or Money Order"
option under payment methods on the order form |
| |
Enter
your check or money order# on the order form |
| |
Mail
your check or money order with a copy of your order immediately
to: |
|
eLights.com
119 Rockland Center #305
Nanuet, NY 10954-2964 |
|
Prices
Despite our best efforts, a small number of the items on our website may be priced incorrectly. If an item's correct price is different from our stated price, we will, at our sole discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. You will not be charged the incorrect price. |
Return and Exchange Policy:
To ensure a quick and hassle-free return and exchange process:
|
| |
Inspect your order immediately upon arrival. Keep all the original packaging until you are completely satisfied with your purchase. |
|
If your order arrives damaged, notify elights.com customer service immediately so we can arrange an exchange or issue replacement parts. |
| |
You may return your order for credit (minus shipping charges) within 30 days after receipt. The item(s) must be in new and uninstalled condition. The item(s) must be returned in the original packaging. |
| |
To return or exchange your order click
here or call 888-844-3332 |
| |
All returned items are subject to a restocking charge of 25%. |
| |
Batteries,
bulbs, and wire are not returnable except for manufacture
warranty. |
